Privacy policy

Last Updated: 01/13/2026

Patten Seed, LLC (“Company,” “we,” “us,” or “our”) operates the website soil3.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked (directly or indirectly) with a particular consumer or household (“Personal Information”).

This Privacy Policy applies to information collected through the Site and related online services we provide.

1. Information We Collect

We collect Personal Information from you in three primary ways: (1) information you provide, (2) information collected automatically, and (3) information from third parties.

A. Personal Information You Provide

When you interact with our Site, make a purchase, contact us, or sign up for communications, we may collect:

  • Identifiers: name, email address, phone number
  • Commercial information: products purchased, purchase history
  • Billing and shipping details: address, delivery details
  • Payment information: payment method and transaction details (note: payment card details are typically processed by our payment processors and not stored by us in full)

B. Automatically Collected Information

We and our service providers may automatically collect information about your device and Site activity, including:

  • Internet / network activity: IP address, browser type, device identifiers, pages viewed, links clicked, time on site, referral URL
  • Approximate location: based on IP address
  • Cookies and similar technologies: cookies, pixels, log files, and analytics tools

C. Information We Receive from Third Parties

We may receive Personal Information from third parties such as:

  • Analytics providers (e.g., Google Analytics)
  • Advertising or marketing partners
  • Social media platforms (depending on your settings and interactions)

2. How We Use Your Information

We use Personal Information for the following business and commercial purposes:

  • Provide products and services, including processing and fulfilling orders
  • Provide customer support and respond to inquiries
  • Improve and personalize Site functionality and shopping experience
  • Send service-related communications, such as order confirmations and shipping notifications
  • Send marketing communications via email or SMS (where permitted and with appropriate consent/opt-in as required)
  • Conduct analytics and measure performance, including website optimization and campaign reporting
  • Prevent fraud and secure our Site, including detecting and preventing illegal activity
  • Comply with legal obligations, enforce our policies, and protect rights and safety

3. How We Share Personal Information

We may disclose Personal Information to the following categories of recipients:

A. Service Providers / Processors

We may share Personal Information with vendors that help us operate, including:

  • Payment processing
  • Shipping and logistics
  • Email and SMS communications
  • Customer service platforms
  • Website hosting and IT services
  • Analytics and advertising support

These vendors are authorized to use Personal Information only as needed to perform services for us.

B. Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, or sale of all or part of our business, Personal Information may be disclosed as part of that transaction.

C. Legal Compliance and Protection

We may disclose Personal Information if required by law or if we believe disclosure is necessary to:

  • comply with legal process
  • respond to lawful requests
  • protect our rights, property, or safety
  • investigate fraud or security issues

4. “Sale,” “Sharing,” and Targeted Advertising (CCPA/CPRA & TDPSA)

We do not sell Personal Information for money.

However, some privacy laws define “sale” broadly to include sharing information in exchange for other benefits, and define “sharing” to include disclosure for cross-context behavioral advertising.

We may allow certain advertising and analytics technologies (such as cookies and pixels) that may be considered “sharing” under California law or “targeted advertising” under Texas law.

You can opt out of these activities using the methods described below.

Your Opt-Out Choices

You may opt out of:

  • “Sharing” of Personal Information for cross-context behavioral advertising (California)
  • Targeted advertising (Texas)
  • Certain cookie-based advertising via industry tools (see Section 7)

To opt out, you may:

  • Adjust your browser cookie settings
  • Use the opt-out tools described in Section 7
  • Contact us at info@soil3.com with the subject line “Privacy Opt-Out Request”

If you have a cookie banner/consent tool, add:
“You may also opt out by selecting ‘Do Not Sell or Share My Personal Information’ in our footer or cookie preferences.”

5. Sensitive Personal Information

We do not intentionally collect or use Sensitive Personal Information (as defined under California law) for the purpose of inferring characteristics about you.

If we collect Sensitive Personal Information (for example, information needed to fulfill an order), we use it only for permitted business purposes such as order processing, fraud prevention, and legal compliance.

6. Data Retention

We retain Personal Information only as long as reasonably necessary to:

  • fulfill the purposes described in this Privacy Policy
  • comply with legal obligations (tax, accounting, warranty, fraud prevention)
  • resolve disputes and enforce agreements

Retention periods depend on the type of information and why it is collected.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to support Site functionality, analytics, and marketing.

Your Cookie Choices

You may control cookies by:

8. Your Privacy Rights (California and Texas)

Depending on where you live, you may have the following rights:

A. Right to Know / Access

You may request to know what Personal Information we collected about you, including:

  • categories of Personal Information collected
  • sources of collection
  • purposes for collection
  • categories of third parties we disclosed information to
  • specific pieces of Personal Information (where applicable)

B. Right to Delete

You may request deletion of your Personal Information, subject to legal exceptions (for example, completing a transaction, security, fraud prevention, or compliance obligations).

C. Right to Correct (California)

You may request correction of inaccurate Personal Information we maintain about you.

D. Right to Opt Out (California “Sharing” / Texas Targeted Advertising)

You may opt out of:

  • California “sharing” for cross-context behavioral advertising
  • Texas targeted advertising

E. Right to Data Portability

You may request a copy of your Personal Information in a portable format (where required by law).

F. Right to Non-Discrimination (California)

We will not discriminate against you for exercising your privacy rights.

G. Right to Appeal (Texas)

If we deny your request, you may appeal our decision by replying to our response or emailing us at info@soil3.com with the subject line “Privacy Appeal”.

9. How to Submit a Privacy Request

You may submit a request by:

Please include:

  • your name
  • the email address used on the Site
  • the type of request you want to make

Verification

To protect your information, we may need to verify your identity before responding. If we cannot verify your identity, we may deny the request.

Authorized Agent (California)

If you are a California resident, you may designate an authorized agent to make a request on your behalf. We may require proof of authorization and verification of your identity.

10. Categories of Personal Information We Collect (California Notice)

In the past 12 months, we may have collected the following categories:

  • Identifiers (name, email, phone, IP address)
  • Personal Records Information (billing/shipping address)
  • Commercial Information (purchase history)
  • Internet/Network Activity (browsing and interaction data)
  • Approximate Geolocation Data (derived from IP address)

Disclosures for Business Purposes

We may disclose these categories of Personal Information to service providers for order fulfillment, customer support, marketing, analytics, payment processing, and security.

11. Marketing Communications

Email

You can unsubscribe at any time by clicking the “unsubscribe” link in an email.

SMS/Text Messages

You can opt out by replying STOP to any SMS message.

Even if you opt out of marketing messages, we may still send you transactional messages (e.g., order confirmations).

12. Security of Your Information

We use reasonable administrative, technical, and physical safeguards designed to protect Personal Information. However, no method of transmission or storage is completely secure.

13. Children’s Privacy

Our Site is not directed to children under 13, and we do not knowingly collect Personal Information from children under 13. If you believe a child has provided us with Personal Information, please contact us.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

15. Contact Us

If you have any questions about this Privacy Policy or your Personal Information, contact us at:

Patten Seed, LLC
Email: info@soil3.com
Phone: 1-888-360-1125